I reached out on social media and said I would be filing a claim with my bank if they continued to refuse to work with me and they responded with sounds like you have it figured out. I tried contacting them but they wouldnt respond after that. We argued a bit and I sent proof of the tracking to which they responded with but can you prove thats for the item? I had to pay for shipping to me and then return shipping and theyre accusing me of lying about the return? After a few days of back and forth they sent me a refund but the problem is I spent $41 and they would only give me $17. I contacted them and got back sorry, no returns on that item, we cant do anything for you the second item didnt fit so I returned it and after two weeks reached out since it had said delivered for a week- they denied having ever got it. One item was extremely poor quality - the fabric was cheap/scratchy and it was falling apart. I made two separate orders at the same time. There is no accountability from Fashion Nova or delivery company So I wanted to warn others who purchase items on Fashion Nova site and On Trav delivery company. I found a telephone number for On Trac it is always busy mo matter what time off day I also contacted fashion nova and they told me there is nothing they can do because the delivery company site said delivered. I immediately contacted the delivery company and got a computer generated message to create a case which I did No one has contacted and it is now 4 days after delivery. And when I checked 15 minutes after checking the tracker there was nothing at my door. They did not deliver package because I was home. They are using a delivery company called ostracized that I just found out is not reliable. I bought 3 items priced around $54 in total. This wasy first time purchasing from Fashion Nova. I took a chance using fashion nova to purchase to buy an out fit for a concert. They don't even deserve 1 star but I had to do it to leave a comment. They need to have insurance in place to accommodate they customers who spend hard earned money its no reason y you sent my package out late after paying for expedite shipping and then I never get the package and its my fault I was flabbergasted. I spent a lot of money and all they said was oh well just file a police report I couldnt believe it. I reached out to them and they did nothing to help told me to file a police report did that and still they did nothing about refunding anything I dont care of it was credit to reuse with them its no way shape or form anyone who works hard for their money doesnt receive the package due to multiple delays and they do absolutely nothing about it that one start should be a **** 0. The first time I do I waited over a week for a package I ordered that was worth $200 the package was delayed and the delivery date changed. Now *** ordered from them never have a issue never had one. I never ever ever in my life been this mad ever.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |